Our primary means of payment is either credit card or check. If you wish to pay with a PO (Purchase Order), send a copy of the PO either by mail, e-mail or fax. Please be sure to reference a Quote number so we can link it to the correct account.

To get your software, please fax, mail or email us a copy of your PO. Once we have received a copy of your PO, we process your order and typically ship out any products the next business day. Some products like cash drawers and computers can have a lead time of up to 3 weeks.

We recommend that you purchase the annual service contract when buying our software. The annual service contract gives users free technical support, free software upgrades and discounts on other products and services for one year. Service contracts are not mandatory but highly recommended. We offer annual service contracts only on our PC applications. All web based applications, the service contract is included at no extra cost.

Our software is available to demo for free prior to purchasing. Please test the software thoroughly to make sure it is the correct fit for your needs. Once payment has been made for software we can only apply the amount paid to either a future renewal or another Software 4 Schools application. When using a PO, there are no refunds on software after 30 days. Damaged or broken hardware will be replaced if notified within 15 days at no additional cost otherwise hardware that is returned will require a 15% restocking fee. Please contact support@software4schools.com if you have any issues or concerns. Hardware: Unopened hardware like scanners, printers and computers can be returned within 25 days. The customer is responsible for all shipping costs. Some hardware can be opened and still returned, but it depends on manufacture and product. If opened, all cables, manuals and packaging must be included. There may be a restocking fee depending on the product or vendor. If you need to return any hardware, please contact us and any restocking fees from the manufacture will be passed along to the customer. You will be presented of all fees prior to returning the hardware. All refunds can take up to 30 days for processing from the date that all software has been uninstalled and hardware returned.

You can use any serial, USB or Bluetooth barcode scanner. We have tested all of the scanners that we offer on our site and they are all compatible with our software.

Our ticketing software is 100% web based. It will work on Mac, PC, Chromebook and iPad. Internet Explorer (10), Chrome and Firefox. We also have an iOS app for checking in students that works on iPads and iPhones

You don't need to have a laptop, but it is much more convenient. If you sell tickets out of a student store or a classroom and have a stationary computer that will work. As for checking students into an event like a school dance, you are going to want to have the computer at the entrance. If you cannot use a laptop, try putting a computer on a rolling cart.

YES. When you create a new event in the software program, one of the options is to set different price structures. You can set one price for a regular student and a different price or free for your students with an ASB or Activity Sticker. In the student management section, you can set a student type for each student so when they buy a ticket, the student type will automatically determine the price for that student.

In short YES. Technically there is a space where you could type in ID numbers, but it would take some time to do that for every student. There are other software programs that can create barcode labels which could stick on student ID cards and then the system would work for your school. You can also use Microsoft Word or Excel and create labels. If you import all of your student ID numbers and each one is on its own label, you can change the font to a barcode font and then print out your labels and attach them to your ID cards. The barcode font can be downloaded from our website.

The Ticketing 4 Schools software has a place where you can enter in a student ID number instead of scanning a barcode from an ID card. You can also import pictures into the software to help with verification of students.

Yes. The Ticketing 4 Schools software has an import feature which we recommend you use. You do have to produce a list of names in a CSV format. Most student management systems can do this. The items you need to import are First, Last, ID Number & Grade.

To import students into the software program you will have to work with your office staff or district office. First you will need a .csv (coma separated value). School districts use a wide variety of student management systems so we don't have specific instructions on how to export that list from your school. At most schools the counselors, administrators or secretaries know how to do this. After you have the .csv or .xls document, you will need to open the data in Microsoft Excel. In here you will format the data so you just end up with the student first name, student last name, id number and grade level. Next you save the file as a .csv file by going to save as and change the extension to .csv. Then open up the Ticketing software and go to admin / upload students. Click "Locate my data", then set the appropriate fields and click "Upload Students" Then check your student management table to see if everything went in successfully. If you are unsuccessful and need some assistance, please email us the file and we can format it for you.

No. The Ticketing 4 Schools software can be used as a stand alone system without having to import a list of students however we highly recommend that you at least import once at the beginning of the year. As new students come and purchase tickets, the system will prompt you to add them if not found in the system.

Yes of course. There are several types of reports that can be printed. There is a ticket sales report, which shows the ticket number that each student purchased. This report is great of auditing purposes. You can also print a sales total, which is broken down per each day of ticket sales. There are a few other basic report as well that will allow you to analyze your data and ticket sales.

In the student management section you can set permissions for each individual student. Students might not be able to attend an event because of academic probation, discipline issues or a parent might request they don't attend such events.

Yes. The Ticketing 4 Schools software has a refund section where you can select an individual and the event to assign a refund for. Just go to the attendees screen, highlight the student and click the refund button. Refunds can only be given if a student has not checked-in.

Currently, Ticketing 4 Schools does not have a way to sell tickets online. You can currently use Store 4 Schools to sell tickets and push them into Ticketing 4 Schools. We do have future plans for developing a method for users to be able to sell tickets online.

The ticketing software has 4 different settings on how it handles tickets. One of the settings is an in and out option where you can track how much time someone has spent in an event. This settings works well for a computer lab or study hall situation where you want to track how much time a students spends in the lab.

We have printable reports and we have printable tickets. With the reports, we have many different types that should meet most if not all of your needs. As for the tickets, the are not customizable at this time. The tickets are printed on a receipt paper not paper tickets like you would get at a ball game. We also offer custom work if the program is almost what you need, but you need some slight modifications.

Technically, yes however we don't recommend it. When you are using 2 scanners on the same computer, if one scanner scans a ticket and another scans another ticket immediately after, you might miss a message on the screen. We recommend that you connect two computers together and each computer has its on scanner (see next question).

Absolutely. The software is web based so as long as all the devices are online, they can share the same database. We even have a mobile app that can be used as well.

If your Student ID numbers are completely different numbers then your Student ID cards then you will have to find a way to import the list of students from the list that was used to generate your student ID cards. If your Student ID numbers are similar (example: 123456 and 00123456) to your ID cards but missing a common letter, number or set of letters and numbers, you can modify your Student ID numbers using Excel. Click here to download instructions on how to accomplish that.

Yes, if you want to sell tickets using other POS systems and import the tickets that were sold into our software for check-in.

You can use any serial, USB or Bluetooth barcode scanner. We have tested all of the scanners that we offer on our site and they are all compatible with our software.

Version 2.4- 3.1 is supported on Window 2000, XP and Vista and Windows 7 however we currently do not support Macintosh OS. Ticketing 4 Schools is a smaller program that will work even on a very basic computer. Note to Windows Vista users: When running the program for the first time, you have to find the .exe file and select Run as Administrator. There are instructions on how to do this in the general help section.

You don't need to have a laptop, but it is much more convenient. If you sell tickets out of a student store or a classroom and have a stationary computer that will work. As for checking students into an event like a school dance, you are going to want to have the computer at the entrance. If you cannot use a laptop, try putting a computer on a rolling cart.

In short YES. Technically there is a space where you could type in ID numbers, but it would take some time to do that for every student. There are other software programs that can create barcode labels which could stick on student ID cards and then the system would work for your school. You can also use Microsoft Word or Excel and create labels. If you import all of your student ID numbers and each one is on its own label, you can change the font to a barcode font and then print out your labels and attach them to your ID cards. The barcode font can be downloaded from our website.

The Discipline 4 Schools software has a place where you can enter in a student ID number instead of scanning a barcode from an ID card. You can also import pictures into the software to help with verification of students.

Yes. The Ticketing 4 Schools software has an import feature which we recommend you use. You do have to produce a list of names in a CSV format. Most student management systems can do this. The items you need to import are First, Last, ID Number & Grade.

To import students into the software program you will have to work with your office staff or district office. First you will need a .csv (coma separated value). School districts use a wide variety of student management systems so we don't have specific instructions on how to export that list from your school. At most schools the counselors, administrators or secretaries know how to do this. After you have the .csv or .xls document, you will need to open the data in Microsoft Excel. In here you will format the data so you just end up with the student first name, student last name, id number and grade level. Next you save the file as a .csv file by going to save as and change the extension to .csv. Then open up the Ticketing software and go to admin / upload students. Click "Locate my data", then set the appropriate fields and click "Upload Students" Then check your student management table to see if everything went in successfully. If you are unsuccessful and need some assistance, please email us the file and we can format it for you.

Yes of course. There are lots of reports to choose from including by name, grade, period, detentions not served, call slips and much more.

The registration process is fairly simple. Just type in your registration code you received from us and and make sure the computer is connected to the internet. Then startup the program and type or copy and paste the registration code in the startup window and click register. If you have issues connecting the program to the internet, check to see if you have a firewall blocking the software and set it to allow access to the internet.

You can install the software on 3 computers for the school site that it was purchased for. You may not give, trade or sell the software to any other school. If you need to install the software on more then 3 computers, please contact us for a discounted rate on an extended license. You can also transfer a license from one computer to another through he un-register button in the help menu.

Absolutely. The software is designed so you can share the database over a network. You can then have 2 or more computers connected together all sharing the same database. There are two ways to accomplish this. You can either create a network using a router or a peer to peer network using a crossover cable. Click here for detailed instructions on how to set either of these up.

The error message will happen in both Windows Vista and Windows 7 and is due to the security policy. To fix the problem, you need to tell the Windows to run the software as an Administrator. To do this you have to first locate the .exe file. If you used the default location you will find it in C drive / Program Files or sometimes in Program Files (x86) / Software 4 Schools / Tickets. Then find the file titled Ticketing 4 Schools.exe. Right click the .exe file and select Run as administrator. You should only have to use this method for the first time and then the program will always run as an administrator.

The application is 100% web based and can be used on PC, Mac and Portable Devices. We also have an app for iPhone, iPad and Android devices.

A regular software licenses is good for an unlimited number of students, elections and user accounts on a single campus or location. License may not be used at the District level for multiple schools without written consent from Software 4 Schools. Please e-mail us if you wish to see a copy of the EULA prior to purchase.

No, this is a web based program and everything is online. You only need to have internet access and a web browser.

The steps you need to take are all in order from top to bottom in the admin control panel. First you need to create positions that your candidates are running for (example: President, Vice President and so on). Then create an election where you will have a title of the election, a start and end date of when people can vote. The third and final step is to add candidates to an election. Select a position they are running for and type in the candidates name and click submit. Then go through that process for everyone who is running for a position and you are ready to vote.

This is always a concern from our clients and the depth of the security is up to you. To hold a campus election in the most secure manner, we suggest that you open up a computer lab and have students go into the lab to vote. When they come in, you can check their id or give them a password that they are unaware of at that time. In our experience this will create the most security. You also don't have to let the kids know where the website location is so they have to go to the computer lab to vote. If you want to put a link on your schools website you open up the opportunity for students to use other students ID numbers and vote for them. The next best thing you can do is give them passwords that are not easily remembered. Either a random assigning of letters and numbers or some combination of student id, last name, birthday, SS# or any other data that you have on your system to make a complex password.

In the admin control panel, there is a button on the bottom that says system values. This will allow you to place custom messages in the program, display your school name and let the user know what to use for their user name and passwords.

No, this is a web based program that we host on our servers. All upgrades are done automatically. We also backup your data on a nightly basis.

We have created a word document that you can Download which has instructions on how to do this.

Since this program does not need a high level of security we have made it so only the initial page and the control panel needs a password. Once you are in the program, you can bookmark any page in the application and just go directly in without having to use a password every time.

The application is web based and can be used on both PC and Mac. To use a barcode scanner, printer or cash drawer computer must have a USB port. Tablets are not supported at this time however you can use the software without the external devices on most tablets. Older computers running Windows XP might experience some slowness. Computer must have JAVA installed in order to work with receipt printer and cash drawer

A regular software licenses is good for an unlimited number of students and user accounts on a single campus or location. License may not be used at the District level for multiple schools without written consent from Software 4 Schools. Please e-mail us if you wish to see a copy of the EULA prior to purchase.

No, this is a web based program that we host on our servers. All upgrades are done automatically. We also backup your data on a nightly basis.

We have created a unique backup system that will allow you to continue to log your sales if the internet goes down. To prepare for internet outages, you will need to download the Excel file from within the program. This file will be uploaded when the internet service is returned. You also need to print out a scan sheet of your products and the internet failure document. This process will ensure that your inventory and sales totals remain accurate at all times.

You can sell just about anything with our software. The software can be used for smaller type events like tracking sales during registration, bake sales, food sales at a sporting event or the tracking of inventory and sales from the main office. Of course it was designed and also used to manage the sales and inventory of an entire student store.

This is a web based application and it does not matter if you on a PC or a Mac. As long as you have internet access and a web browser you can use this application.

No you do not have to use ID cards, but having ID cards can make purchases tied to students a much faster process.

Yes, you have the option to use student credit accounts. If you choose to use the credit accounts, you can put money on an account and then when a student makes a purchase it will deduct from that amount.

Yes, you can print receipts using a compatible receipt printer which we do sell. Also if you have a parent or student e-mail address, you can email receipts home on completion of purchase.

Yes, there are two ways of setting up a product. You can either have a product with a limitless amount of stock or you can set it up to track inventory. When tracking inventory, the sales screen product buttons will display the number of stock you have for each product and when you run out of stock the button will become disabled so you can no longer sell anymore of that product. There are also lots of different types of inventory reports as well.

The application is 100% web based and can be used on PC, Mac and tablets.

A regular software licenses is good for an unlimited number of students and users on a single campus or location. License may not be used at the District level for multiple schools without written consent from Software 4 Schools. Please e-mail us if you wish to see a copy of the EULA prior to purchase.

No, this is a web based program that we host on our servers. All upgrades are done automatically. We also backup your data on a nightly basis.

This is a web based application and it does not matter if you on a PC or a Mac. As long as you have internet access and a web browser you can use this application.

This application was initially designed as an after school retention program. The basic concept is to retain students when they don't do their classwork or homework. It also gives teachers an opportunity to reteach students who don't understand a concept.

The application is designed to automatically notify parents by e-mail when their child is scanned in using the application. It will also send a follow up e-mail with the status of their assignment at the end of the day.

The application is 100% web based and can be used on PC, Mac and Portable devices.

A regular software licenses is good for an unlimited number of users on a single campus or location. License may not be used at the District level for multiple schools without written consent from Software 4 Schools. Please e-mail us if you wish to see a copy of the EULA prior to purchase.

No, this is a web based program that we host on our servers. All upgrades are done automatically. We also backup your data on a nightly basis.

This is a web based application and it does not matter if you on a PC or a Mac. As long as you have internet access and a web browser you can use this application.

Yes, there are several methods of adding the calendar to the school website.

Yes, an admin has the ability to set the maximum amount of characters that an announcement may be.

Yes, we have a special page that has scrolling announcements that will continue to run all day long.

Yes, you can send announcements to your staff from within the application. You can even send custom messages, special events and if you enter staff birthdays, it will also automatically list all of the birthdays for the current month.

The application is 100% web based and can be used on PC, Mac and tablets.

A regular software licenses is good for an unlimited number of users on a single campus or location. License may not be used at the District level for multiple schools without written consent from Software 4 Schools. Please e-mail us if you wish to see a copy of the EULA prior to purchase.

No, this is a web based program that we host on our servers. All upgrades are done automatically. We also backup your data on a nightly basis.

This is a web based application and it does not matter if you on a PC or a Mac. As long as you have internet access and a web browser you can use this application.

Our software has several ways of tracking products. Products can either be numbered each having a unique barcode or they can all have the same barcode. The advantage of having a unique barcode is that that you can track damages as well. Our software can also generate barcodes that can be printed out on Avery labels.

Yes, you can track damages and fines with our software.