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Link Store Ticket Sales to Ticketing 4 Schools

Notice

This feature will only work if the account has both Store 4 Schools and Ticketing 4 Schools. 

  • By Product – Under Reports / Detail Reports select the By Product Report

  • Date Range – Select the date range where you sold tickets and click Submit.

  • Select Product – Narrow down the list so you only see sales from the specific product.

  • Send to Ticketing – Click the button to send to ticketing and a new window will pop-up. 

  • Select Event – Only events where the date is the current date or in the future will show up in this list. Also events need to be event type “Sell Tickets and Record Admissions”. 

  • Include Guests – Turning this option on will create a second “Guest” ticket if a guest name is placed in the memo box when a ticket is sold in Store. Format for name in the memo box is (First Last). If you are only importing student tickets with no guests linked, you will leave this feature off. 

Additional Information

Tickets will be added to that event and you can use the scanning / check-in feature to check students into your event. 

You can click the "Send to Ticketing" multiple times. It will not duplicate students that have already been added. 

If a student has been refunded prior to clicking the "Send to Ticketing" button for the first time, they will not be added to Ticketing. If they have already been added to Ticketing and then they did a refund, clicking the Send to Ticketing button will not remove that student they will have to be manually removed in Ticketing. 

If there is no student linked to a ticket in Store, that transaction will be ignored and no ticket will be added to Ticketing. We recommend in Store that you set the product to "Force Sale to Student" so you don't accidentally sell a ticket without scanning a student. 

Financial Reports in Ticketing will display the Amount based on the ticket price in Ticketing, not the price that was in Store. Ideally these two amounts should be the same when setting up ticketing, but we do use the student and guest ticket price when displayed in ticketing. We recommend using Store for your accounting reports.