Welcome to our Knowledge Base
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System Settings
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- Upload User Accounts
- User Accounts
- Upload Students
- Upload Students (Video)
- Upload Student Pictures
- User Permissions
- Manage Family and Guests
- Mass Updates
- Manage Students
- Microsoft Single Sign-On (SSO)
- Preparing for Next School Year
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Google Single Sign-On (SSO)
- Classlink
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Store
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- Changing Payment Type After Transaction has Completed
- Creating a Transaction
- E-mail Receipts
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Modify Transaction - Post Sale
- Payment Type
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product Buttons
- Printing Receipts
- ProPay: How to Process Credit Cards
- ProPay: How to Void a Transaction
- Scanning a Student ID
- Returns
- Reprint Receipt and Resend Receipt by E-mail
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Convenience Fee
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- Family and Guest Management
- Manage Spirit Points
- Manage Students
- Manage Family and Guests
- Mass Updates
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Student Type
- Managing Student Credit
- Student Spirit Points
- Upload Students
- Upload Student Credit
- Upload Student Pictures
- Upload Students (Video)
- Add Students
- Student Negative Account Balance
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Family and Guest Management
- Google Single Sign-On (SSO)
- Family Portal
- ProPay (Heartland) Merchant Account
- Manage Family and Guests
- Microsoft Single Sign-On (SSO)
- Portal Purchased Product Pickup and Reports
- Convenience Fee
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- ProPay (Heartland) Merchant Account
- My Account
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product History (Link on Current Transaction)
- Product Agreement
- SFTP Automated Student Rosters
- School Logo
- Taxes
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- PAX Credit Card Reader Setup
- Google Single Sign-On (SSO)
- Microsoft Single Sign-On (SSO)
- School Logo
- User Accounts
- Preparing for Next School Year
- Remote Support
- Upload Student Pictures
- User Permissions
- Upload User Accounts
- Convenience Fee
- Classlink
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Voting
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- Adding an Election
- Adding Candidates
- Adding Officer Positions
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Create a Survey (Video)
- Election Layout Options
- Duplicate an Election
- Election Preflight
- Preview an Election
- Removing Candidates
- Using Video Biographies
- Write-in Candidates
- Rank Choice Voting
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- Configure the Student Login Page
- Hobbies and Biography
- My Account
- Notifications for Unsuccessful Student Login Attempts
- Require Student E-mail
- Require Change Passwords
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
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Ticketing
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Interventions
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- Bell Schedules
- Interventions
- Mass Updates
- My Account
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
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Announcements
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Student / Family Portal
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Digital ID
Mass Updates
In this article, you will learn how to make mass changes to student information. This section is a little complicated and should be used carefully since certain actions cannot be reverted.
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Click on System Settings in the bottom left corner
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Click on Users top navigation
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Click on Mass Updates
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Select Update Type
General Student Updates
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Mass Activate / Deactivate Students will take allow you to change disable or enable access for all students or by selected grade level.
Delete student pictures will remove all pictures linked linked to students and stored in our system.
Interventions Updates
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Intervention Updates allows you to reset all infractions for students. This is typically done at the end of a term to give students a clean start. This is not currently in the system settings. To Update Infractions, click on Interventions on the left menu, then Configure / Mass Updates to make these changes.
Store Updates
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Update Email Receipt Status will change the status of parents receiving emails from our system in mass.
Ticketing Updates
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Updates for ticketing allow you to change student types and Exclusions by selection or uploading a file that has matching student ID numbers.
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Change All Student Types is most often used when you are looking to reset all students back to having a student type back to Student. If you have students using Activity Cards and want to reset that at the end of the year, this is an easy way to do that.
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Change All Exclusions is most often used when you are looking to reset all students back to not having any exclusions. You can select None then the Do It! button to remove all exclusions from all students.
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Upload Student Types from a File Is used when you have a list of students that purchased an activity card and you want to mass updates based on a file. The file can only contain a list of student ID numbers in a single column and those students and ID numbers must already exist in the system. Please be sure to upload students to the system before doing this mass update.
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Click Locate Student Data to find the file on your computer.
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If the first row is a label “Student ID” for example, we don’t want to import that, check this box. If the first row is a student ID number, do not check this box.
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Upload Exclusions from a file Is used when you have a list of students that are not eligible to attend an event. Select the reason for the student exclusions. The file you are uploading can only contain a list of student ID numbers in a single column and those students and ID numbers must already exist in the system. Please be sure to upload students to the system before doing this mass update.
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Click Locate Student Data to find the file on your computer.
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If the first row is a label “Student ID” for example, we don’t want to import that, check this box. If the first row is a student ID number, do not check this box.
Voting Updates
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Mass Change Voting Group is used to update a student voting group or students that are not currently in a voting group. If you are uploading students into the system voting groups can be set at that time. If you just need to update students by grade level, this update tool will work.
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Choose the current voting group you wish to change
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Choose the new voting group you are moving those students into and click Do It!.