Welcome to our Knowledge Base
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System Settings
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- System Settings Getting Started (Video)
- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- User Permissions
- SFTP Automated Student Rosters
- Microsoft Single Sign-On (SSO)
- Safari Web Browser
- System Requirements
- Whitelist URL's
- Spirit Point Reward Tracking
- Google Single Sign-On (SSO)
- Status
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- Upload User Accounts
- User Accounts
- Upload Students
- Upload Students (Video)
- Upload Student Pictures
- User Permissions
- Manage Family and Guests
- Mass Updates
- Manage Students
- Microsoft Single Sign-On (SSO)
- Preparing for Next School Year
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Google Single Sign-On (SSO)
- Classlink
- District Admin
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Store
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- Changing Payment Type After Transaction has Completed
- Creating a Transaction
- E-mail Receipts
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Modify Transaction - Post Sale
- Payment Type
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product Buttons
- Printing Receipts
- ProPay: How to Process Credit Cards
- ProPay: How to Void a Transaction
- Scanning a Student ID
- Returns
- Reprint Receipt and Resend Receipt by E-mail
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Convenience Fee
- Student Alerts
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- Manage Products
- Barcodes
- Categories
- Configure your Portal and Products
- Inventory
- Mass Product Updates
- Mass Product Update (Video)
- Product History (Link on Current Transaction)
- Product Groups
- Product Agreement
- Store Importing Products
- Vendors
- Account Codes
- Duplicate Product
- Store Imports
- Student Alerts
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- Family and Guest Management
- Manage Spirit Points
- Manage Students
- Manage Family and Guests
- Mass Updates
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Student Type
- Managing Student Credit
- Student Spirit Points
- Upload Students
- Upload Student Credit
- Upload Student Pictures
- Upload Students (Video)
- Add Students
- Student Negative Account Balance
- Student Alerts
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Family and Guest Management
- Google Single Sign-On (SSO)
- Family Portal
- ProPay (Heartland) Merchant Account
- Manage Family and Guests
- Microsoft Single Sign-On (SSO)
- Portal Purchased Product Pickup and Reports
- Convenience Fee
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- ProPay (Heartland) Merchant Account
- My Account
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product History (Link on Current Transaction)
- Product Agreement
- SFTP Automated Student Rosters
- School Logo
- Taxes
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Account Codes
- Renewal
- Store Imports
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- PAX Credit Card Reader Setup
- Google Single Sign-On (SSO)
- Microsoft Single Sign-On (SSO)
- School Logo
- User Accounts
- Preparing for Next School Year
- Remote Support
- Upload Student Pictures
- User Permissions
- Upload User Accounts
- Convenience Fee
- Classlink
- Account Codes
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Voting
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- Adding an Election
- Adding Candidates
- Adding Officer Positions
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Create a Survey (Video)
- Election Layout Options
- Duplicate an Election
- Election Preflight
- Preview an Election
- Removing Candidates
- Using Video Biographies
- Write-in Candidates
- Rank Choice Voting
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- Configure the Student Login Page
- Hobbies and Biography
- My Account
- Notifications for Unsuccessful Student Login Attempts
- Require Student E-mail
- Require Change Passwords
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Renewal
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Ticketing
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- Microsoft Single Sign-On (SSO)
- Google Single Sign-On (SSO)
- Upload Student Pictures
- User Accounts
- User Permissions
- Upload User Accounts
- School Logo
- Preparing for Next School Year
- Remote Support
- Classlink
- Convenience Fee
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Interventions
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- Bell Schedules
- Interventions
- Mass Updates
- My Account
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Renewal
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Announcements
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Student / Family Portal
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Digital ID
Student Alerts
This article will walk you through the setup and use of Alerts. The design of alerts is to notify the person seller that a student might not be able to make that purchase. For example you can put a Nut Allergy alert on a student account and then flag your products that have Nuts and it will alert the cashier that the item they are purchasing has Nuts.
Settings ->Users

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From the left Navigation bar click on the Cog Wheel.

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Click on Users from the Top Navigation

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Alert – Click Alerts from the sub navigation menu
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Add Alert – To create a new Alert Click the Add Alert button
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Edit – To modify an existing Alert, click Edit.

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Deactivate – To remove an alert, check the box and click Deactivate.
Add / Edit Products

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Alert – Once the alert has been created on the product edit screen you will see the Alert section. All active alerts will show up in the list. Select any alerts that need to be applied to that product.
Add / Edit Students

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Alerts – When you go to edit a student the same Alerts will show be on the list. Select any alerts that need to be applied to the individual student.
Sales Notification

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Notification – When a student is scanned in that has an alert, that will show up in red below their name.

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Checkbox – If for any reason you need to override this notification, you will need to check the box that says “I acknowledge that I am selling an item to a student that has (xyz) alert.”