Welcome to our Knowledge Base
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System Settings
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- Upload User Accounts
- User Accounts
- Upload Students
- Upload Students (Video)
- Upload Student Pictures
- User Permissions
- Manage Family and Guests
- Mass Updates
- Manage Students
- Microsoft Single Sign-On (SSO)
- Preparing for Next School Year
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Google Single Sign-On (SSO)
- Classlink
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Store
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- Changing Payment Type After Transaction has Completed
- Creating a Transaction
- E-mail Receipts
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Modify Transaction - Post Sale
- Payment Type
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product Buttons
- Printing Receipts
- ProPay: How to Process Credit Cards
- ProPay: How to Void a Transaction
- Scanning a Student ID
- Returns
- Reprint Receipt and Resend Receipt by E-mail
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Convenience Fee
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- Family and Guest Management
- Manage Spirit Points
- Manage Students
- Manage Family and Guests
- Mass Updates
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Student Type
- Managing Student Credit
- Student Spirit Points
- Upload Students
- Upload Student Credit
- Upload Student Pictures
- Upload Students (Video)
- Add Students
- Student Negative Account Balance
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Family and Guest Management
- Google Single Sign-On (SSO)
- Family Portal
- ProPay (Heartland) Merchant Account
- Manage Family and Guests
- Microsoft Single Sign-On (SSO)
- Portal Purchased Product Pickup and Reports
- Convenience Fee
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- ProPay (Heartland) Merchant Account
- My Account
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product History (Link on Current Transaction)
- Product Agreement
- SFTP Automated Student Rosters
- School Logo
- Taxes
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Account Codes
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- PAX Credit Card Reader Setup
- Google Single Sign-On (SSO)
- Microsoft Single Sign-On (SSO)
- School Logo
- User Accounts
- Preparing for Next School Year
- Remote Support
- Upload Student Pictures
- User Permissions
- Upload User Accounts
- Convenience Fee
- Classlink
- Account Codes
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Voting
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- Adding an Election
- Adding Candidates
- Adding Officer Positions
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Create a Survey (Video)
- Election Layout Options
- Duplicate an Election
- Election Preflight
- Preview an Election
- Removing Candidates
- Using Video Biographies
- Write-in Candidates
- Rank Choice Voting
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- Configure the Student Login Page
- Hobbies and Biography
- My Account
- Notifications for Unsuccessful Student Login Attempts
- Require Student E-mail
- Require Change Passwords
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
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Ticketing
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- Microsoft Single Sign-On (SSO)
- Google Single Sign-On (SSO)
- Upload Student Pictures
- User Accounts
- User Permissions
- Upload User Accounts
- School Logo
- Preparing for Next School Year
- Remote Support
- Classlink
- Convenience Fee
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Interventions
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- Bell Schedules
- Interventions
- Mass Updates
- My Account
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
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Announcements
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Student / Family Portal
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Digital ID
Mass Product Updates
In this article, you will learn how to make changes to products in mass.
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Click on Products
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Check the box of one or more products.
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Click on Mass Updates
Product Details
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To change the category of the product, select the new category and click Save
Not every item can be edited in mass but you will find the items that can be updated under each of the 4 tabs across the top which mirror the Add and Edit product screens. Also with this mass update tool you can only edit one property of the product at a time.
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After saving you will see a confirmation screen showing you what is changing. In this example we are moving two products into a new category and you can see the current categories they are in.
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Click Update to complete the process
Settings
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Click on Settings
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Options for updating Active Status, Tracking Inventory, Enforce Sale to a Student and Display Purchase History. Note that if you turn on Tracking Inventory you still will need to add inventory to the product ot make it accessible on the sales screen.
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For each of the above settings you will see a switch on the right. When Orange is showing that will turn the feature on. If you want to turn the feature off, click the switch so it is gray. In this example it will Activate all products.
Pricing
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The options above allow you to change the price of all products, increase / decrease the price of all products as well as update the student type pricing and increase / decrease student type pricing.
Product Pricing is a bit more complex so we have documented below each option and how it will alter the pricing of the products.
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To update the price of all items to a new price select Sales Price
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Enter a new amount and click Save
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To Increase or decrease the price of each item based on its current price use the option Sales Price by Percent
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Select New Sales Price Increase / Decrease and enter the percent to change.
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The confirmation screen will show you each item and its current price
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The last column will show you the New Price for that product based on the percent increase or decrease above.
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To change the Student Type Pricing select Student Type Pricing
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Select the Student Type you want to update
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Set the new price for all items selected. If the product does not have a student price it will be created at this time.
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To change the Student Type Pricing by percentage of its current price select Student Type Pricing by Percent
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Select the Student Type you want to update
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Select New Student Type Price to Increase or Decrease and set the percentage.
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To change the Student Type Pricing based on the price of the current price use the Student Type Pricing by Percent of Sales Price. What this will do will look at the current sales price and then take that percent and assign a new student type pricing. (for example if your sales price is $1.00 and you set the new student type price to decrease by 10% the student type price will be .90.
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Select the Student Type you want to update
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Select New Student Type Price to Increase or Decrease and set the percentage.
Web Portal
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Click on Web Portal
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Choose between Show on Portal, In Person Pickup and Require Agreement. Then turn the switch orange to turn on and gray to turn off and click Save.
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