Welcome to our Knowledge Base
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System Settings
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- System Settings Getting Started (Video)
- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- User Permissions
- SFTP Automated Student Rosters
- Microsoft Single Sign-On (SSO)
- Safari Web Browser
- System Requirements
- Whitelist URL's
- Spirit Point Reward Tracking
- Google Single Sign-On (SSO)
- Status
- Automated Intervention Extract
- Release Notes
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- Upload User Accounts
- User Accounts
- Upload Students
- Upload Students (Video)
- Upload Student Pictures
- User Permissions
- Manage Family and Guests
- Mass Updates
- Manage Students
- Microsoft Single Sign-On (SSO)
- Preparing for Next School Year
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Google Single Sign-On (SSO)
- Classlink
- District Admin
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Store
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- Changing Payment Type After Transaction has Completed
- Creating a Transaction
- E-mail Receipts
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Modify Transaction - Post Sale
- Payment Type
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product Buttons
- Printing Receipts
- ProPay: How to Process Credit Cards
- ProPay: How to Void a Transaction
- Scanning a Student ID
- Returns
- Reprint Receipt and Resend Receipt by E-mail
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Convenience Fee
- Student Alerts
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- Manage Products
- Barcodes
- Categories
- Configure your Portal and Products
- Inventory
- Mass Product Updates
- Mass Product Update (Video)
- Product History (Link on Current Transaction)
- Product Groups
- Product Agreement
- Store Importing Products
- Vendors
- Account Codes
- Duplicate Product
- Store Imports
- Student Alerts
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- Family and Guest Management
- Manage Spirit Points
- Manage Students
- Manage Family and Guests
- Mass Updates
- Student Credit
- Student Credit - Credit Refunds
- Discount Options
- Student Type
- Managing Student Credit
- Student Spirit Points
- Upload Students
- Upload Student Credit
- Upload Student Pictures
- Upload Students (Video)
- Add Students
- Student Negative Account Balance
- Student Alerts
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Family and Guest Management
- Google Single Sign-On (SSO)
- Family Portal
- ProPay (Heartland) Merchant Account
- Manage Family and Guests
- Microsoft Single Sign-On (SSO)
- Portal Purchased Product Pickup and Reports
- Convenience Fee
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- Accessing the Student Only Store Portal
- Accessing the Open Store Portal
- Configure your Portal and Products
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- ProPay (Heartland) Merchant Account
- My Account
- PAX Credit Card Reader Setup
- Portal Purchased Product Pickup and Reports
- Product History (Link on Current Transaction)
- Product Agreement
- SFTP Automated Student Rosters
- School Logo
- Taxes
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Account Codes
- Renewal
- Store Imports
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- PAX Credit Card Reader Setup
- Google Single Sign-On (SSO)
- Microsoft Single Sign-On (SSO)
- School Logo
- User Accounts
- Preparing for Next School Year
- Remote Support
- Upload Student Pictures
- User Permissions
- Upload User Accounts
- Convenience Fee
- Classlink
- Account Codes
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Voting
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- Adding an Election
- Adding Candidates
- Adding Officer Positions
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Create a Survey (Video)
- Election Layout Options
- Duplicate an Election
- Election Preflight
- Preview an Election
- Removing Candidates
- Using Video Biographies
- Write-in Candidates
- Rank Choice Voting
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- Configure the Student Login Page
- Hobbies and Biography
- My Account
- Notifications for Unsuccessful Student Login Attempts
- Require Student E-mail
- Require Change Passwords
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Renewal
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Ticketing
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- Add Event
- Ticketing Attendance Report
- Check-In
- Display all Events
- Event Types
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Mobile Check-in
- Pre-load Event
- Spirit Point Reward Tracking
- Sell Tickets
- Ticket and Check-in
- Link Store Ticket Sales to Ticketing 4 Schools
- Sell Tickets (New)
- Duplicate Event
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- System Settings Getting Started (Video)
- Mass Updates
- ProPay (Heartland) Merchant Account
- Microsoft Single Sign-On (SSO)
- Google Single Sign-On (SSO)
- Upload Student Pictures
- User Accounts
- User Permissions
- Upload User Accounts
- School Logo
- Preparing for Next School Year
- Remote Support
- Classlink
- Convenience Fee
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Interventions
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- Bell Schedules
- Interventions
- Mass Updates
- My Account
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- SFTP Automated Student Rosters
- School Logo
- User Accounts
- User Permissions
- Upload User Accounts
- Whitelist URL's
- Pay Open Invoice by Credit Card
- Renewal
- Automated Intervention Extract
- Show all articles (1) Collapse Articles
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Announcements
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Student / Family Portal
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Digital ID
Release Notes
Platform Release Notes
- π Transfer Staff now asks for a replacement App Owner
- π₯ Transfer Staff now get new permissions at their new school
- π₯ Improved Transfer Staff process and workflows
Ticketing Release Notes
- π΅ Convenience fee is now calculated once per sale at checkout
Store Release Notes
- π΅ Convenience fee is now shown correctly when adding credit by card
- π Fixed issue when voiding negative student account balance
- π Fixed the ProPay Fees report fee is counted once
- π° Add Credit accepts negative amounts, and blocks going over max
- π³ Improved monitoring for unsuccessful ProPay charges
Store Release Notes
- π Fixed an error some students got when checking out or adding store credit
Ticketing Release Notes
- π Fixed Redirect error on ticketing portal
Platform Release Notes
- π Added secure links and expiration dates to images
Store Release Notes
- π Simplified the in-app notification popup
- π Fixed an issue with negative account balances
- π Fixed the student count shown for student pricing categories
Ticketing Release Notes
- π¨ Updated navigation to default to new sales page
Store Release Notes
- π Fixed a display issue where dropdown menus could appear behind other page elements
Store Release Notes
- π¦ Basic users can now add new products (previously admin-only)
Store Release Notes
- π Fixed void/refund not working for transactions paid with student account credit
Store Release Notes
- π° Improved error handling and notifications when adding credit fails on the portal
- π Fixed an issue with the email receipt system setting
Store Release Notes
- π° Added Auto Replenish Display on Student Credit page
Voting: Basic and Limited Admin Roles
You can now create Basic and Limited user roles in Voting. For example, to let a student leader create an election without seeing student data or election reports, give them the Limited role. Learn about user permissions
- π§ Updated Email Template
- π Fixed ClassLink SSO bug
Ticketing Release Notes
- π Fixed mobile app duplicate scan bug
Voting Release Notes
- π³οΈ Added additional reporting on Rank Choice Voting
- π³οΈ Added additional validation for students voting in Rank Choice Voting
- π Fixed alignment issues with long candidate descriptions
Ticketing Release Notes
- π₯ Added Email to transaction export
- π§ Updated Email templates with new clean interface
Store Release Notes
- π§ Updated unsubscribed function for parents
- π§ Updated Email templates with new clean interface
Ticketing Release Notes
- π Fixed limited user scanning on new sales page
Ticketing Release Notes
- π Fixed export for ProPay / Credit Card fees export and PDF
Store Release Notes
- π¨οΈ Added do not print option
- π Added auto logout on sales page
- π¨βπ©βπ§ Added family management and CC options
- π° Small fixes to Low Balance interface
Ticketing Release Notes
- π Fixed small issue with student pictures on new interface
- π Fixed issue on mobile app with restrict students
- π· Added Complete and Check-in to new interface
Store Release Notes
- π¨ Small visual improvements on family portal
- π¨βπ©βπ§ Small mobile phone improvements for family portal
- π³ Added last 4 of stored credit card on saved payments
Store Release Notes
- π Small improvements to family portal options. (Alerts and Notices)
Store Release Notes
- π° New Family Portal option: Low Balance Alerts (get notified when student account drops)
- π³ New Family Portal option: Saved Payment (securely store a credit card for future payments)
- π° New Family Portal option: Auto Replenish (automatically add money to a student account)
Ticketing Release Notes
- π Fixed issue with scanning on new sales page
Store & Ticketing Release Notes
- π Added filter to view transactions sold on the online portal
Store Release Notes
- π¨βπ©βπ§ Added new Edit page for Family portal
- β¨ Added option to view previous transactions
- β¨ Added option to view previous account history
- π° Added option to set Low Balance Threshold
Ticketing Release Notes
- π¨οΈ Added new version of QZ Tray to support Windows 11 Β· Learn more
Ticketing Release Notes
- π Added security (check for user status) on mobile app
- π Fixed issue with test data on mobile app
Discipline Release Notes
- π Fixed issue with students not getting consequences printed on ticket
Platform Release Notes
- π€ Updated student upload calculations for student count
Platform & Voting Release Notes
- π± Android App API Update
Discipline Release Notes
- π€ Added Outcome and Status to the automated extract
Store Release Notes
- π Fixed issue when adding new students from the sales page
Platform Release Notes
- π₯ New Transfer User within District, across schools
- π Added $ sign to usage reports
Store Release Notes
- π€ Added validation to remove extra symbols when uploading credit ($ ,)
Discipline Release Notes
- π€ Updated Automated Intervention Extract to include Site ID Β· Learn more
Store Release Notes
- π Fixed issue where student ID has one or more letters in the ID and family member was unable to register on the portal
Ticketing Release Notes
- ποΈ Added Duplicate Event Tool Β· Learn more
Whatβs New This Summer: Store
- π€ Added a new Import Tool for faster setup: bulk-import your inventory, perfect for new stores and large updates Β· Learn more
- π Added student alerts when scanning products: set an allergy on a student and on a product, and you are alerted instantly when a matching product is scanned Β· Learn more
- π Added Store Usage Report Β· Learn more
- π³ Updated SSL Certificate for Pax Devices
New Sell Tickets Page Now Live!
We are excited to introduce a completely redesigned Sell Tickets page! Sell multiple tickets in a single transaction, with a clean layout that feels like the Student Store, so it is familiar and easy to use. π Try it out and let us know what you think
- π Added ProPay Reports Β· Learn more
- π Added Ticketing Usage Report Β· Learn more
- π Fixed Attendees Reporting Graph
Discipline Release Notes
- π Added Intervention Usage Report Β· Learn more
Voting Release Notes
- π Added Voting Usage Report Β· Learn more
- π± Updated iOS app (minor) Β· Learn more
Store Release Notes
- π Added Category to Export Report
- π₯ Added Student Credit PDF and Export
Store Release Notes
- π Added integrated ProPay Report Β· Learn more
- π Added message on portal (sale complete)
- β©οΈ Added new void / refund feature. Messaging if order cannot be voided
- β©οΈ Added void when not linked to a student
- π¨βπ©βπ§ Added # transactions for family and guests
Ticketing Release Notes
- π Added new ProPay and Convenience Fee Report Β· Learn more
Ticketing Release Notes
- π₯οΈ New public facing status page status.software4schools.com Β· Learn more
Store Release Notes
- π Added a new ProPay and Convenience Fee report that shows credit card fees next to convenience fees (card fees before February 1, 2025 will not appear on it) Β· Learn more
Ticketing Release Notes
- β©οΈ Updated the Attendance Details page: click Details to see all connected tickets, with options to reprint, email, refund and view ticket details Β· Learn more
Store Release Notes
- ποΈ You can now Sell Tickets in Store and link them to Ticketing Β· Learn more
- π³ Updated the notification when credit card charge was not successful
Ticketing Release Notes
- π₯ District Admin account type can now Transfer Staff Between Schools Β· Learn more
Voting Release Notes
- π Fixed Reporting Graph for Rank Choice Voting to allow 21 candidates
Ticketing Release Notes
- π¨βπ©βπ§ Added custom field to the student / parent portal
- π³ Added additional log file on all credit card transaction types
- π¨ Updated the user interface for purchasing online tickets
- π Fixed Limited view from accessing student page
Announcements Release Notes
- π Added Announcements Usage Report Β· Learn more
Ticketing Release Notes
- π¨ Updated public calendar view to make it full screen
Store Release Notes
- π Added Tax to the Detail Export Report
Voting Release Notes
- π Added a Participation Report that shows participation rates and the students who did not take part in the selected election Β· Learn more
Ticketing Release Notes
- π¨βπ©βπ§ Added validation on student portal when max tickets have been sold
- π¨οΈ Added reprint receipt after selling a ticket
- π Fixed Refunded by display when refunded with a credit card
Store Release Notes
- π¦ Added the ability to Duplicate a Product Β· Learn more
- π€ Added the ability to Bulk Load Inventory Β· Learn more
Discipline Release Notes
- π Warnings now display as CLOSED when the Mass Infraction Update tool is used (a visual change only, nothing for you to do) Β· Learn more
Platform Release Notes
- π§ Small fix when clicking cog wheel when already in system settings
Ticketing Release Notes
- π΅ Added Convenience Fee option for in-person credit card purchases Β· Learn more
- π¨οΈ Updated thermal receipts when using a credit card
Voting Release Notes
- π Added functionality to allow election verification when using SSO
Ticketing Release Notes
- π΅ Added Convenience Fee Option to the Online Portal
- π Updated Financial Report layouts and added Convenience fees
- π¨ Updated and Simplified Online Portal Interface
- β©οΈ Updated Refund Process
Ticketing Release Notes
- π Fixed issue where mobile app was not using max tickets when checking in
Store Release Notes
- π¦ Added Account Codes: link products to account codes for reporting, with a mass update to link many products at once Β· Learn more
Platform Release Notes
- π¦ Removed Deleting of Students from Ticketing, Store and Interventions
- π Removed Required Password with SSO option is turned on
Ticketing Release Notes
- π Added payment type to Financial Transaction Report (Export and PDF)
- π Fixed bug when linking guest to host student when students were deleted
Announcements Release Notes
- π Fixed bug with auto sending of announcements
Voting Release Notes
- π Fixed issue that would not allow a user to delete an empty voting group
Ticketing Release Notes
- π Added exclusion to alert when set to exclude students with no permissions
Platform Release Notes
- π ClassLink SSO for Students and Staff is now available
ClassLink Automated Student Rostering
You can now roster your students automatically through ClassLink! Your IT department can request automation through ClassLink: just look up Software 4 Schools.
Voting Release Notes
- π Fixed issue where some schools were not showing up on the mobile app
Ticketing Release Notes
- π Fixed issue where students were not showing up on the mobile app
Store Release Notes
- π Added popup after sale on the portal to confirm the sale was completed
- π° Added popup after adding credit on the portal to confirm transaction
- π¨βπ©βπ§ Updated the memo field to now store address when using the portal
Voting Release Notes
- π Updated Detailed Report to display Ranked Choice
Voting Release Notes
- π Fixed error for when no elections are found in student login
Discipline Release Notes
- π³ Added option to display custom message "Back of ID Card" Β· Learn more
Platform Release Notes
- π Added new System Value to hide incorrect password attempts
- π³ Updated ProPay Credit Card form to include newly required field
- π Updated Google and Microsoft SSO display message
Ticketing Release Notes
- π Added in warnings for Max Tickets sold and Attendees
Voting Release Notes
- π³οΈ Added Disqualification Option for Rank Choice Voting Β· Learn more
Store Release Notes
- π¦ Improved load time on Inventory Page
- π Fixed small bug with credit cards and convenience fees
Platform Release Notes
- π Updated All iOS Apps (new Apple Security)
- π Updated All Android Apps (new Google Security)
- π€ Improved Staff Upload (only see products owned)
Discipline Release Notes
- π Fixed backup Database during Year end Rollover
Platform Release Notes
- π₯ Added ability to have a District Admin user
- πͺͺ Small fixes to Student ID connections to new database
Store Release Notes
- π¨ Updated Sales Page to include new navigation
- π Updates to Receipts and Reports to include Convenience Fee Β· Learn more
Ticketing Release Notes
- π₯οΈ Database Structure and Server Upgrade PHP 8.3
- π User Driven Removal of PII Data at end of contract Β· Learn more
- π Login Attempts Report bug fix
- π³ Updates to Credit Card ProPay SSL
- π¨οΈ Left Navigation Updates (Smaller Footprint)
- π Fixed Small Bug where guest IDs showing up in Student List
- π³ Added "In-Person" Credit Card Integration for Ticket Sales Β· Learn more
Store Release Notes
- β Added validation to upload points and store credit
- π° Added option for negative account balance Β· Learn more
- π΅ Added option to charge a convenience fee on credit card transactions Β· Learn more
Voting Release Notes
- π³οΈ Added Rank Choice Voting as a New Election Type Β· Learn more
Microsoft Single Sign-On for Students
Students can now sign in with Microsoft Single Sign-On (SSO). You no longer have to upload passwords, and it adds an extra layer of security for your school and district.
We strongly encourage you to turn on SSO for either Microsoft or Google, depending on what your district uses. You can use both for staff login too. This help document walks you through the setup.
Store Release Notes
- π Fixed issue where cash and credit card sales were mixed up
- π Updated By Student report to move split payments into payment categories
Store Release Notes
- π Added extra validation on enforce sale to student
- π Fixed display history and added view history list
- π Fixed issue where first sale was not updating inventory on sales page
- π Fixed issue on portal with mobile device not viewing (X) close window
- π Fixed small issue on Sales Clerk report and portal sales
Store Release Notes
- π³ Added validation when student over purchased on portal with credit and credit card
Discipline Release Notes
- πͺͺ Added auto refresh to digital ID when hall pass or detention is assigned
Ticketing Release Notes
- π Fixed small issue with preloading students into an event
Microsoft Single Sign-On for Staff
Staff can now use Single Sign-On with Microsoft. If your district uses Microsoft or Google for email, turn on either option in System Settings > General (Staff Login with Microsoft). The student version is coming early next year.
- π Migrated over to the new in-app announcements tool
Store Release Notes
- π Added student credit amounts to the by clerk report
- π Added transaction number to export report
Ticketing Release Notes
- π Fixed attendees reports to display student and guest first name in the same order
- π Fixed quick search to include guest names
Platform Release Notes
- β¨ Added NPS ratings in all apps
Discipline Release Notes
- π Fixed issue where hall passes were not showing up in some cases
Store Release Notes
- π Fixed issue where student pictures that had alpha characters were not showing up
Ticketing Release Notes
- π Fixed Sounds that were not playing on sell tickets and check-in pages
Ticketing Release Notes
- π± Added Custom Value to check-in screen in the mobile app
- π± Added Ticket Type to check-in screen in the mobile app
- π Fixed crash when no first or last student name in the mobile app
Ticketing Release Notes
- π· Added display of Custom Value on the check-in screen
- π¨βπ©βπ§ Added portal option to purchase different ticket types
- π¨βπ©βπ§ Added portal option to default ticket type pricing
- π Added filter on check-in to block students by grade level
- π¨ Added extra validation on number of guests allowed when not set on sales page
- π Fixed preload event when file uploaded has a blank in the first or last name
Store Release Notes
- π Fixed Default Pricing Option
- π₯οΈ Updated to latest version of PHP (8.2)
Store Release Notes
- π₯ Added Student type to CSV export
- π Fixed Scan student first on the sales page
- π Fixed display on student credit account details
Discipline Release Notes
- π§ Added option to auto-send a parent email when a student is scanned Β· Learn more
Ticketing Release Notes
- π Added automation for Parent File Β· Learn more
- π§ Added option to manage family "receive email" status
Store Release Notes
- β¨ Added protection from double clicking when completing the sale
- β©οΈ Added Void / Refund functionality from credit card devices
- π Fixed Credit Details to include split payments
- π Fixed Quantity calculation on the Tax report
- π Fixed notice for "Invalid Student ID" on the portal
Store Release Notes
- π Added Invoice Number to ProPay reports
- π³ Added Zip code validation (only) when manually entering in credit card details
- π¨βπ©βπ§ Updated portal category view to show color and label when no image is uploaded
- π Fixed issue with returns not allowing returns for items out of stock
Store Release Notes
- π³ Added spinning wheel on manual credit card entry (stopping duplicate charges)
Store Release Notes
- π Fixed Print / Cash drawer not opening after sale
- π Fixed Page refresh on sales page
- π Fixed Discounts not refreshing the price on sales page
Store Release Notes
We upgraded the student, family and guest portal to lead with categories, and it now includes a product detail page.
- π¨βπ©βπ§ New Student, Family and Guest Portal
- πΌοΈ Added category images Β· Learn more
- π₯ Added Payment Type to Export
- π¨ Updated Visual Framework VUE3
- π Fixed Student Type Pricing on the Portal
- π Fixed Reprint Receipt "An Error Occurred"
Platform Release Notes
- π Removed unused system values
- π Unified EULA Agreement
- π§ Updated Email Sending
Discipline Release Notes
- π Security Upgrade to PHP 8.2
- π Fixed XLS and PDF download on multiple day reports (reversed)
Store Release Notes
- π Enhanced Profit / Loss report with option to show amount purchased during date range
- π Fixed issue with Invalid Data message when adding credit on the portal
Ticketing Release Notes
- π³ Added color and image option for ticket types (used for the Digital Student ID card) Β· Learn more Β· More info
- ποΈ Added option to allow students to have ticket types beyond student and activity
Platform Release Notes
- π Security Upgrade to PHP 8.2 (Announcements, System Settings, Ticketing)
- π Fixed issue with family member list page not loading when no family members on list
- π Fixed issue with passwords not saving on edit student (from system settings / users)
Voting Release Notes
- π Fixed issue with Verify Election
Store Release Notes
- π³ Added ProPay option when adding student credit
- π Fixed Void (return to inventory)
- π Fixed view family from system settings
Discipline Release Notes
- π Fixed redirect issue when clicking on Student ID from another app
- π Fixed redirect message when customer does not have Digital Student ID Cards
Start of Year Procedures
We hope you enjoyed your summer! Here are the steps to prepare your account for the upcoming school year.
Start of Year Procedures: Interventions
Please run the Interventions Purge routine before scanning students in at the start of the school year. This help document walks you through the steps.
Store Release Notes
- π³ Removed name and address on manual credit card entry
Platform Release Notes
- π₯οΈ Server migration and upgrade
Discipline Release Notes
- π¦ Updated Purge Routine to no longer delete students
Platform Release Notes
- π Added Change School button to login page
- π Updated Logout logic to send students to main login page instead of product
- π± Updated mobile app, small layout fixes
Discipline Release Notes
- π± Released View "Overdue Detentions" on the mobile Connect app
- π± Released initial Apple iPhone / iPad S4S Connect App Β· Learn more
Store Release Notes
- π Fixed bug with mobile view (header not sticking to the top)
- π Fixed layout for mobile payment (new ProPay Integration)
Store Release Notes
- π³ In-person credit card integration (Android / Apple Pay) Β· Learn more
Platform Release Notes
- π¨βπ©βπ§ New portal navigation hover with labels
- π¨βπ©βπ§ Added Announcements calendar view to student portal app
Discipline Release Notes
- πͺͺ Initial Release of Digital Student ID cards Β· Learn more
- πͺͺ Initial Release of digital hall passes
- π± Initial Release Android App S4S Connect Β· Learn more
Ticketing Release Notes
ProPay is now available on the Ticketing 4 Schools web portal. If you use the online portal with Braintree, that connection ends in August, so create a ProPay account to keep accepting credit cards. An in-person option is coming this summer. More details
- π³ Added new credit card integration for the online portal with ProPay Β· Learn more
Store Release Notes
- π¨ Added close and open buttons to the shopping cart portal
- π Fixed bug with Inventory Value Report not adding in items that have not been sold
- π¨ Small improvements to mobile responsiveness for online portal
Voting Release Notes
This is the first step towards our unified portal, where students can vote, buy from the Student Store, purchase event tickets, view school communications and open their Digital Student ID Card (coming this summer).
- π¨ Updated the student interface with a new small left navigation bar
- π¨ Updated the student interface by adding new header with school logo
- π Updated rating scale option by moving title above the bubbles and adding a line below
Store Release Notes
- π Fixed bug when cash was selected as payment but changed on checkout
- π¨βπ©βπ§ Portal Refresh - Add student picture, school logo and updated navigation
Ticketing Release Notes
- π¨βπ©βπ§ Portal Refresh - Added student picture, school logo and updated navigation
Store Release Notes
- π Added Google SSO to the Student Portal
Ticketing Release Notes
- π Fixed bug with preloading students with guests which duplicated guest tickets
- π Fixed bug on check in screen to only show students that bought a ticket
New Payment Gateway: ProPay
We have released the first phase of our new payment processor, ProPay. Go to System Settings > Payment Gateway to apply for an account. ProPay will be the only payment gateway we support going forward: it offers contactless payment (like Apple Pay), ACH, and the ability to charge a convenience fee on the portal. This release covers portal purchases, adding student credit on the portal, returns, voids and reports. In-person card-present scanning is next, along with an integration with Ticketing 4 Schools. π Sign up for a ProPay account
- π³ Added ProPay Payment Application
- π³ Added ProPay Online Portal Payment Option
- π Added Online Portal Forgot Password
Platform Release Notes
- πΌοΈ Added single school logo across all products
- π¦ Updated links from all products to have a cog wheel when going to system settings
- π Improved security of stored passwords
Ticketing Release Notes
- π§ Mobile Fixes for Navigation on Students Page
- π¨ Mobile Fixes for missing View Inactive Button on Students Page
- π¨ Mobile Fixes for missing View Inactive Button on Events Page
Ticketing Release Notes
- π¨βπ©βπ§ Added ability for Family member accounts on the online portal Β· Learn more
- π Added ability for students to login to the portal using Google Single Sign On Β· Learn more
- π¨ Updated Interface to match Store Portal
Platform Release Notes
- π¨βπ©βπ§ Added family and guest management to the users menu in system settings
Store Release Notes
- π¨οΈ Added autofocus on complete sales "Done" and "Print" buttons
Voting Release Notes
- π³οΈ Darkened the Radio Buttons and Checkboxes on the Student Voting page
- π³οΈ Updated the "Done" button to now say "Vote"
Ticketing Release Notes
- π· Added ability to edit the guest name and custom field from Attendance Details
- π· Added the Force Guest Tickets setting: when on, completing a guest sale with the Guest ID button requires scanning a βHostβ student
Store Release Notes
- π Added On Hold by Guest Report to check off when a guest makes a purchase online Β· Learn more
- π Added support for European Time Zones
- π Fixed "Show on Portal" option with new portal and items in a group
Store Release Notes
- π¦ Added Delete Inventory Option (used to fix mistakes when adding or removing inventory) Β· Learn more
- π¨βπ©βπ§ Added Family and Guest Management (available when using the Open Web Portal) Β· Learn more Β· More info
- π Added Grade filter on student pages
- π Added Grade as a searchable field on student pages
- π§ Added the ability for users to update their own email address in Store Web Portal
- π₯ Enhanced Exports so student first name, last name and ID are all in their own columns
Voting Release Notes
- π³οΈ Added "Add Position" button to all Add Candidate pages
- π Fixed Write-In Candidate Exports
- π Fixed alignment on the Add Candidate screens
Store Release Notes
- π¨ Minor enhancements to the store portal to make it mobile friendly
Ticketing Release Notes
- π¨οΈ Added notes field for Portal Tickets (the notes now display when printing tickets)
- π Fixed CSV exports (not downloading on some devices)
- π Fixed guest list export (missing guests with no host student)
- π Fixed event graph (not matching up with tickets sold)
New Public Portal for Store
We are excited to announce the new Public Portal! It can be turned on at no additional cost and works with our current credit card integrations.
- If you use the Store Online Web Portal today, you can keep using it as is.
- To switch to the new public portal, go to System Settings > System Values > Store and set Allow Anonymous Portal to YES.
What the public portal gives you
- π Anyone can view βPublicβ items in your store
- ποΈ Guests can purchase items from your store
- π¨βπ©βπ§ Family members can register and see multiple children from your school
- π You control which items students or public guests can purchase
π See it in action on the demo site (make a test account). Help docs: Configure Your Public Store and Public Store Walk Through
Platform Release Notes
- π€ Added student count verification on upload
- β¨ Added ability to view and pay all invoices from My Account (under Config)
- π Updated renewals based on student count
Ticketing Release Notes
- π Added Google Single Sign-on to the Mobile app Β· Learn more
- π Fixed check-in / check-out scanning on the mobile app
Store Release Notes
- π Added split payments: on the Complete Sale screen click the + next to the total to add a second payment type Β· Learn more
- π¨οΈ Added total number of items sold to receipt
- π¨οΈ Added payment types and amounts to receipts
- π Updated transaction details to display split payments
- π Updated reports to display split payments
Store Release Notes
- π Added Inventory Value Report Β· Learn more
Store Release Notes
- π·οΈ Added custom discount option Β· Learn more
- π Added inventory filter by date range Β· Learn more
Store Release Notes
- π¦ Added mass product update tool Β· Learn more Β· Watch the video
- β Added Filter on Spirit Points to run by Date Range
- π Added new Select Student Modal when searching for a student on the Sales page
- π Added βhold locationβ on the product and student pages: after you search or filter and edit a record, you stay at the same spot on the page
- β©οΈ Added return and exchange in the same sale: the new $ icon in the cart cycles through Sale, Return with Inventory + and Return without Inventory -
Store Release Notes
- π Added filter on "By Clerk" & "By Student" reports to include money put on a student account
- π³ Added ability to add student credit using Credit Card from sales page and student page
- β©οΈ Added ability to do a return back to student account
- β©οΈ Added ability to void transactions when purchased with student account
- π Added find your school page when you enter the wrong URL
- π Added ticketing export to CSV from by product report
- π Fixed sort order on sales page so new products added to cart show up on top
- π Fixed notifications when using store portal with student accounts
Ticketing Release Notes
- π Fixed issue when scanning in a guest ticket from receipt Y####
Platform Release Notes
- π Added new find your school page when going to the wrong URL
- π€ Upload Student Pictures got a facelift: easier, faster, and now accepts both .jpg and .JPG files
Discipline Release Notes
- π· Updated Basic user account which can now access different scan types
Announcements Release Notes
- π Fixed bug with displaying announcements on public when set to last day
Platform Release Notes
- π€ Updated file upload to allow user to not upload specific fields (i.e. no password)
Voting Release Notes
- π³οΈ Added election title to the top of all pages when editing an election
- π Added CAPTCHA "I am not a robot" on student login page after multiple unsuccessful attempts
- π Updated Verify Election pages to reflect when using Google Single Sign In
- π Updated Edit Student (removed password) when using only Google Single Sign In
Ticketing Release Notes
- π Fixed issue with reprint receipts
- π Fixed date format on receipts
Ticketing Release Notes
- π Fixed issue with guest details not showing guest name
- π Fixed issue with guest name on financial report export to PDF and Excel
Store Release Notes
- π¨οΈ Added functionality for new thermal Printers (ION Thermal & EVO Green)
- π¨οΈ Added ability to click enter on keyboard after sale to complete the transaction and print option
- ποΈ Updated Mass update link from configure
Store Release Notes
- π¨ Added Save button for editing products. (don't have to click next to get to the end)
- π Fixed Home Page Recent Transactions link and date / time
- π Fixed Unsubscribe Link for Email receipts
Ticketing Release Notes
- π Fixed issue with selling tickets to students and error message that they already bought a ticket
Voting Release Notes
- π Added Google Single Sign in for Students
Store Release Notes
- π Fixed date range format on reports mm/dd/yyyy
Ticketing Release Notes
- π Fixed bug with Google SSO for Ticketing Login
- π Fixed attendees export to display guest names correctly
Ticketing Release Notes
- π Added option to automate nightly student rosters file from your SIS
- π Added option to turn on or off login options "Password / Google" SFTP Roster Β· Learn more
Ticketing Release Notes
- π€ Added ability to upload Ticketing Groups
Voting Release Notes
- πΌοΈ Improved loading of student pictures. "Lazy Loading" for better performance
Store Release Notes
- π Added Zebra Stripes on Reports
- π Added Search Box on Reports
- π Added Category Filters on Reports
- π Added Transaction Detail button on Student Report
- π Added Breakdown of Payment type on By Category Report
- π Added Option on Profit / Loss Report to run for date range or all time
- π Fixed PDF view on Reports (Added Date Range)
Ticketing Release Notes
- ποΈ Added option to sell ticket at $0 amount
- π Fixed Google SSO issue for users not allowing users to login
- π Fixed Apple app which caused the app to close when scanning
- π Fixed issue with refunds and deleting tickets sold to students
Store Release Notes
- π Fixed sales page and removed points and credit when not using specific features
- π Fixed uploading of students to default receive email setting to "Yes"
- π Fixed portal issue with Credit Card integration
- π Fixed portal issue with the last row not displaying
- π Fixed portal issue where add credit was displaying when Student accounts was turned off
- π Fixed memo not displaying on thermal receipts
- π Fixed Price on Demand not showing on cart
- π Fixed edit product page (layout, adding 0.00 for amount and 0.00 for student pricing)
- π Fixed detailed report by student
Store Release Notes
- π₯ Added Export and PDF for Student List Page (All Students)
- π Added Portal Message (System Settings / System Values / Store / Public Portal Message)
- β Added ability to zero out spirit points in mass
- π Added new school lookup page to help customers find their portal
- β©οΈ Added default refund amount when selecting a student refund for store credit
- π¨οΈ Updated Student Edit Page (Switches for Email Receipts and Active Student)
- π Updated layout for credit history when looking at a student credit report
- π Updated Inventory report (added filters for category and exports for PDF and CSV)
- π Updated by Student report (search, filters, exports)
- π Fixed issue with student type pricing on sales page
- π Fixed issue with multiple product discount on sales page
Ticketing Release Notes
- π Fixed issue with mobile app not displaying students and student pictures
Store Release Notes
- π¨ Added feature to change button size on sales page (System Settings)
- π¨ Cleaned up Sales Page to allow more visibility for smaller screens
- π¨ Moved payment type to top of screen below student (save space on the screen)
- π¨ Resized memo field down to one line (save space on screen)
- π¨ Tax and subtotal are now hidden unless there is tax in the cart (save space on screen)
- π¨ Changed sort order on sales page, adding new items show up on top
- π Fixed Admin Password for Returns (message when wrong password)
- π Fixed credit card issue when canceling a transaction
- π Fixed rounding issue when multiple product discount
- π Fixed receipts (Sales clerk name and student ID were incorrect)
- π Fixed issue with accessing the upload page when only using Store
Store Release Notes
- π Added Google SSO (Single Sign On)
- π Added ability for users to change their own passwords (click on username bottom left corner)
Ticketing Release Notes
- β¨ Added grade level option in system setting (control what grades show up)
- π€ Added new upload tool (one upload for all products)
- π€ Moved upload students to system settings
- π€ Created single upload for students across all products Β· Watch the video
Store Release Notes
- π¨ Brand new interface release
- πΌοΈ Added student pictures
- π° Added option to sell student credit from the sales page
- π Enhanced report layout, now by category (Inventory, Summary, Detail and Financial)
- π Enhanced report options to include date range for all reports
- π Added ability for users to change their own passwords (click on username bottom left corner) Β· Watch the video
Voting & Discipline Release Notes
- β¨ Added grade level option in system setting (control what grades show up)
- π€ Moved upload students to system settings
- π€ Created single upload for students across all products